First things First: Who are we?

First America is the largest passenger transportation company in North America, we provide passenger transport and maintenance services to municipalities, school districts and the general public in the U.S. and Canada. Our 4.8 billion operation is headquartered in Cincinnati, OH and employs more than 96,000 employees at 1,200 locations in 38 states and 7 Canadian provinces.

As the Region Vice President you will be responsible for the overall performance of transit contracts within your assigned region. Through proactive problem solving skills, excellent team building, and priority management you will ensure the safe and reliable transportation of thousands of our passengers on a daily basis.

Major Responsibilities:

• Oversees transit services that includes traditional city and suburban fixed route services, commuter express services, Para-transit services, airport, corporate and university shuttles
• Ensures services are provided at a consistent level and in line with transit agency expectations and requirements
• Maintains quality service and customer satisfaction working with other region staff
• Responsible for strategic planning and execution of plan within region
• Establishes and maintains open communication with the customers and managers within region
• Coaches and mentors managers
• Coordinates the need for and the provision of corporate support staff
• Reviews budgets for the assigned locations and monitor their financial performance
• Develops new business opportunities including renewals within assigned region and work with proposal managers to prepare and submit proposals to renew existing business and win new business
• Develops opportunities to hire and develop new managers
• Establishes relationships with state and regional transit associations and participate in their activities
• Additional special projects and duties as assigned

Experience & Skills Required:

• 10 years proven experience in passenger transportation or comparable service industry showing a consistent successful upward employment progression
• Comprehensive knowledge of successfully managing a multitude of transit services
• Comprehensive understanding of sophisticated computer software programs
• Superb leadership and motivational skills
• Superior oral and written communication skills; fluent in English
• Excellent multi-tasking and organizational skills
• Ability to maintain a positive attitude and promote teamwork in all aspects of daily operations
• Knowledgeable of HR systems and tools
• Committed to a Safety Lifestyle
• Comprehensive knowledge of computer software programs for business applications
• Ability to assimilate information quickly and accurately
• Essential Job Functions:
• Must be able to sit for long periods of time while traveling
• Use of full ranges of hearing, speech and vision
• Use of finger (manual dexterity) handling paperwork
• Stoop, crouch or kneel when performing inspections of any type
• Bend at the knee, hip and waist when performing duties
• Stand while performing inspections and platform training
• Be subject to wet, cold and/or hot environmental conditions
• Write reports in a coherent, legible manner
• Physically fit to board vehicles and inspect vehicle condition

First for a Reason

• Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Student, First Transit and First Vehicle Services in your community, you'll have a positive impact on others.

• Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

• Professional Advancement

Start here. Go far. We believe in promoting from within ... which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Student or First Transit.

• Diversity & Inclusion

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

• Benefits

We offer competitive compensation and benefits, including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Our Divisions

About First Student

Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry's strongest safety record, First Student delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.

About First Transit

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada.

About First Vehicle Services

First Vehicle Services is a leading provider of diverse fleet management and maintenance services in North America. Since 1981, First Vehicle Services has been providing efficient and cost-effective vehicle management and maintenance services at governments, school districts, petrochemical companies, transit agencies, airports, universities, and private organizations throughout the United States.

Apply today and get your career on the road with First America!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

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