Job Title: Program Assistant

FLSA Status: Full Time - non-exempt
Reports to: Shift Supervisor

Schedule: FT, varies
Supervises: N/A

Rate of Pay: $21/hour

Closing Date: 3/7/2024

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function: The program assistant is responsible for the safety and security of the residents and volunteers who are in our facilities including congregate settings and non-congregate settings. Treating all those receiving program with dignity and understanding, the program assistant implements the rules of the program fairly and equitably. Any special or unusual concern is to be brought to the immediate attention of the supervisor.

Duties and Responsibilities: (List by section/topic as possible)

1. Provide inside and outside security and safety of the building, as well as the facility population.
2. Must always remain awake while on the job for the safety and security of the residents.
3. Know and enforce facility rules.
4. Supervise nightly registration, providing accurate count for supervisor's use.
5. Maintain ongoing professional relationship with all interpersonal contacts. Mediate problems with site population.
6. Performs security and fire watches both inside and outside of the building.
7. Maintain all program materials in an appropriate manner.
8. Coordinate cleanup of facility both inside and outside as assigned.
9. Provide information and referral to social service programs as needed or refer to appropriate staff as needed.
10. Perform record keeping duties.
11. Attend all staff meetings as assigned.
12. Performs all other duties as assigned.

Knowledge, Skills and Abilities Required:

Commitment to the mission of The Salvation Army

Strong communication and people skills

Demonstrated history of providing professional, effective case management services

Competent in providing a positive, solution-focused approach to working with troubled program participants

Able to conceptualize, teach and model case management skills, including motivational interviewing and trauma informed care.

Experience providing supervision to staff.

Desire to serve others by building on their strengths

Competent in working independently within clear parameters in a team environment

Qualification and Education Requirements:

High School diploma or G.E.D. required. Work experience commensurate with the duties and responsibilities preferred.