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Department

Summary Provides basic care coordination, identifies and reduces barriers to care, provides referrals to necessary resources. Works primarily with the School Oral Health Program's (SOHP) staff and patients and families who need additional dental care including restorative care. Assures that patients have an established dental home, complete treatment plans, and maintain scheduled care. Supports SOHP hygienist and dentist at Florence Crittenton school-based health center as a Patient Access Specialist (PAS). Collaborates with dental clinic teams and community dental practices. Captures and maintains data required for grant reporting (while applicable). Essential Duties and Responsibilities
1.Responsible for all patients who are referred for restorative care from the SOHP.
2.Schedules patients in dental clinics for restorative care.
3.Follows up on patient treatment plans.
4.Responds to EPIC Inbox messages.
5.Schedules patients with School-Based Health Center (SBHC) RDH and DDS.
6.DPS Restorative Program management and tracking:
a.Schedules patients with the Denver Health dental clinics.
b.Maintains referral list.
c.Tracks treatment plans and outcomes.
d.Sets-up families for My Chart.
7.Other duties as assigned.
Minimum Qualifications
Education and Experience
1.High school diploma or GED certificate, required.
2.One year of community involvement and/or working with clients, required.
Knowledge, Skills and Abilities
1.Bilingual English/Spanish, preferred.

2. Knowledge of basic care coordination and community resources.
3. Ability to establish and maintain rapport and a therapeutic relationship.
4. Communication and motivational interviewing skills.
Computers and Technology
1. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), required.
2. Proficiency with Sharepoint, required.
3. Knowledge of Epic scheduling software, required.
4. Ability to perform web searches for clients/patients.
Certificates, Licenses and Registration
1. Basic Life Support (BLS), required.
2. Certificate of completion from the Community College of Denver Community Health Worker program and/or the Patient Navigator Training Collaborative at the University of Colorado, preferred.
Supervisory Responsibilities
This position has no supervisory responsibilities
Work Environment and Physical Demands
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: