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Here, it's different. Come join us.
Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.
Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.
We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.
As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.
Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.
That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.
A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.
The Clinical Program Manager (CPM) is primarily responsible for providing innovative leadership and management of clinical and select administrative operations. The CPM will work across disciplines to develop, support, implement and evaluate effective care strategies to improve health outcomes. They will also demonstrate the ability to provide strong and consistent direction for direct reports in planning, organizing, implementing, and evaluating program operations. This position is responsible for duties that include but are not limited to the following: to maintain the program to meet all national standards and requirements of accrediting organizations including collection and reporting of data, to conduct an annual program evaluation and provide reports as designated, supporting communications activities, serving as the program representative at meetings, and establishing and maintaining partnerships to advance the program, and to maintain shared fiscal accountability with program leadership in the development of annual budgets, managing and providing variance reporting, payroll documentation, capital budget development, and revenue stream analysis.
Informs and supports care coordination for a variety of cardiology subspecialties: pulmonary hypertension, electrophysiology, adult congenital heart disorder, single ventricle, complex congenital heart disease, etc.
This position is eligible for relocation assistance, if relocating from 100 miles or greater.
Department Name: Heart Institute
Job Status: full time, 40 hours per week, eligible for benefits
Shift: Monday-Friday 0900-1700
This position will supervise all Clinical Specialty Coordinators/Clinical Nurse Coordinators in the Heart Institute. The position is on-site, NOT remote.
- EDUCATION - Bachelor of Science in Nursing (BSN) & Master's Degree in Healthcare and related field preferred.
- EXPERIENCE - Three years clinical nursing experience which includes demonstrated experience in a leadership role over a clinical team. Previous experience in pediatric cardiology, complex congenital heart disease, and/or care coordination preferred.
- CERTIFICATION(S) - Registered Nurse; BLS/CPR from the American Heart Association with at least 6 months left before expiration is required upon hire.
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Population Specific Care
- Neonate - <30 days
- Infancy - >30 days to 1 yr
- Toddlers - >1 yr to 3yrs
- Pre-Schoolers - >3yrs to 5yrs
- School age - >5yrs to 13yrs
- Adolescent - >13yrs to 18yrs
- Adult - >18yrs to 65yrs
ESSENTIAL FUNCTIONS
Coordinate and participate in ongoing training courses and requirements for CHCO. | |
Demonstrates knowledge of unit specific responsibilities for care delivery, organizational skills, to include prioritization and time management of patient flow. | |
Develops individual goals and initiates own evaluation within department to enhance clinical practice and professional growth by assuming a leadership role in clinical education and the evaluation and communication of program goals and outcomes. | |
Direct and monitor all program staff meet and maintain all program competencies as well as assist with continuing education of staff and faculty. | |
Participate in long-and short-term program development and planning. Full supervisory authority over staff; including recruitment, disciplinary action, performance evaluations and orientation and training. | |
Manager continuously strives to improve clinical, educational, research, and advocacy programs in department; sets and models high performance standards that empower staff to achieve agreed upon outcomes. | |
Maintain program to meet all national standards and requirements of accrediting organizations including collection and reporting of data to appropriate national registries and databases. | |
Maintain shared fiscal accountability with program leadership in the development of annual budgets, managing and providing variance reporting, payroll documentation, capital budget development, and revenue stream analysis. Understands, manages and communicates overall CHCO and departmental financial responsibilities and goals. | |
Creates a worker-friendly environment that develops and realizes the full potential of the workforce. | |
Provide consultative support to CHCO Marketing Department by identifying opportunities to market programs and services and implementing promotional activities within CHCO as well as on a regional and national level. | |
Monitor program activities to ensure quality and accuracy of work outcomes. Coordinate evaluation and quality improvement activities, including collaboration and evaluation with other hospitals and agencies as appropriate. | |
Identify tools, resources, and best practices to help improve the ongoing program operations. | |
Utilizes expert evidence based practice to provide clinical expertise to the patient, family and healthcare team by coordinating developmentally appropriate care and evaluating outcomes as appropriate. Provides clinical follow up when desired outcomes are not achieved. | |
Manages staff and other resources to achieve department expectations for patient care. | |
Will maintain program quality in compliance with CHCO policies and procedures, standards as defined by national organizations and registries, and national accrediting bodies. | |
Utilizes evidence-based practice to direct the development, revision and evaluation of policies, procedures and guidelines for practice. Encourages clinically-based research projects to evaluate practice outcomes. Mentors and evaluates staff in creating projects focused on improving clinical practice and recommending changes. | |
Utilizes expert evidence-based practice to provide clinical expertise to the healthcare team in coordinating developmentally appropriate care and evaluating outcomes for infants and children with complex health care needs. Provides clinical follow up when desired outcomes are not achieved. Develops presentations and other materials for use during program-related events and meetings. Develops written and online tools for programmatic use including survey and evaluation instruments Identifies partnerships and funding opportunities and promote relationship-building with other organizations, agencies, and stakeholders.
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SCOPE AND LEVEL
- Guidelines: Full performance professional level work that requires additional knowledge, education, training or experience.
- Complexity: Duties performed involve concepts, theories, and concrete factors to be evaluated and weighed requiring a high degree of analytical ability, independent judgment, and decision-making. Acts as a subject matter expert in the field of expertise.
- Decision Making: Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed. Communications: Contacts are of a remedial nature involving the resolution of problems and where some degree of discretion and judgment are required in carrying out a major program and/or function of the organization.
- Supervision Received: Performs work with minimal supervisory oversight. Work assignment is generally unstructured and employee is responsible for organizing complex, varied, and simultaneous coordination of several functions, programs, or projects in various stages of completion.
COMPETENCIES
- Expert knowledge in medical/ clinical operations.
- Expert knowledge in principles of communication: verbal and written, to deal with all levels of personnel.
- Excellent customer service skills with hospital/ clinic staff, children, parents, and visitors.
- Solid knowledge of computer use and software to include MS office and other software used for hospital operations.
- Ability to prioritize and organize tasks in a fast paced setting.
- Ability to work independently and as a team member.
- Skill in developing and maintain effective working relationships with personnel.
- Ability to utilize motivational techniques to develop leadership and decision-making within the department.
Ability to Perform Essential Functions of the Job
PHYSICAL REQUIRMENTS
Body Movement
- Will frequently stand/walk up to 12 hours per day.
- Will frequently use hands while keyboarding and writing.
- Will frequently sit up to 2-4 hours per day while accessing computer, talking on the telephone, and while attending meetings.
Back and Upper Body (lifting and carrying)
- Will occasionally lift/force exerted up to 100 pounds.
Vision
- Constantly uses sight in performance for daily job duties.
Hearing
- Constantly uses hearing in performance for daily job duties.
Others
- Able to assist or assume direct patient care as census directly permits. Exposure to unsteady or falling patient: In the course of transferring a patient, may encounter a patient who falls or loses balance, causing employee to fall and/or bear the full weight of a patient.
WORK ENVIRONMENT
- Exposure: Exposure to blood/body fluid: Regular/Frequent.
- Exposure: Exposure to heights: Occasional.
- Exposure: Exposure to infectious diseases: Frequent.
- Exposure: Exposure to lung irritations: Occasional.
- Mental and Emotional Requirements: Independent discretion/decision making.
- Mental and Emotional Requirements: Makes decisions under pressure.
- Mental and Emotional Requirements: Manages stress appropriately.
- Mental and Emotional Requirements: Works with others effectively.
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.
Salary Information
Annual Salary Range (Based on 40 hours worked per week): $97,718.13 to $146,577.19Hourly Salary Range: $46.98 to $70.47
Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.