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Job Title Specialist, CX Analytic Consulting Job Description The Specialist, CX Analytic Consulting will work as part of a consulting team to analyze the business processes and supporting data of internal and external clients, assess current performance levels, and identify opportunities for improvement. This position will focus on conducting detailed data analysis while maintaining a client focus
Posted 8 days ago
Consult with clients on business operations and performance initiatives Gather and review client documentation related to existing business operations, processes, capabilities, and metrics Support the project team to successfully complete all phases of a data analysis project, including but not limited to Planning, Data Collection, Data Cleansing, Analysis, and Recommending Solutions Perform analy
Posted 22 days ago
Convergys
- Westminster, CO / Cincinnati, OH
Coach, mentor, and day to day management of individual contributors Leads group of consultant focusing on mentoring coaching and coordination Conduct annual performance reviews and provide feedback in an ongoing manner for team members Lead consulting engagements with clients on business operations and performance improvement initiatives Utilize structured problem solving skills to develop a work
Posted 22 days ago
Convergys
- Houston, TX / Memphis, TN / Los Angeles, CA / 16 more...
Reviews customer satisfaction and other operational metric results on a daily/weekly/monthly basis to identify trends in performance; produces monthly management reports Analyzes qualitative and quantitative data and identifies performance improvement opportunities via Microsoft Pivot tables, cross tabs or via other tools Determines areas for focus and conducts analyses to understand the drivers o
Posted 2 months ago
Convergys
- Dallas, TX / Houston, TX / Memphis, TN / 48 more...
Job Title Sales Director Voice of the Customer Job Description The Dir Sales is responsible for leading sales of Convergys' products, solutions, and services to new clients across various industry verticals. This position will generate leads; develop targets into clients and meet revenue quotas as assigned by Sales and industry vertical leadership. Essential Functions/Core Responsibilities Respons
Posted 2 months ago
Convergys
- Houston, TX / Memphis, TN / Sioux Falls, SD / 47 more...
Responsible for new business sales within assigned markets or existing clients Champion the effort to grow and maintain the corporation's primary and long term revenue base Develop a thorough understanding of prospect or client short term and long term strategic requirements through discussions with existing and prospective client executive management Partner with Sales Leadership to establish opt
Posted 8 months ago
Job Title Associate Director, Business Analytics Consulting Job Description The Associate Director, Business Analytics Consulting will lead consulting teams to analyze the business processes and supporting data of internal and external clients, assess current performance levels, and identify opportunities for improvement. This position will focus on leading detailed data analysis while maintaining
Posted 9 months ago
Job Title Work at Home Sales & Service Rep Colorado Job Description This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. (Note We are hiring from the entire state, not just one city or region.) Y
Posted 9 months ago
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