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Provide specialized telephone technical support to ADT Direct, Authorized Dealer, Subcontractor personnel and end user customers, as well as provide quality control of the account base through cut in procedures. Utilize programming knowledge of multiple radio and alarm panel systems. Work in multiple ADT and vendor web applications and computer systems. START DATE September 24th 2018 Training Mond
Posted 2 days ago
Area Manager Customer Care Learning & Development (Aurora, CO) Area Manager Customer Care Learning & Development (Aurora, CO) (1813900) Position Summary The Area Manager Customer Care Learning & Development will support Customer Service Operations initiatives and learning and development at multiple sites with multiple training site managers reporting to them. The Area Manager Customer Care Learni
Posted 7 days ago
Facilitates, coaches, and provides leadership and resources for a team consisting of an average of 20 associate team members. Provides technical support, advice, experience and enables the team with regards to designing, developing and deploying billing service strategies, processes and work flow. Responsible for the efficient handling of inbound customer inquiries relating to their ADT invoice. D
Posted 14 days ago
Responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control. Minimum Job
Posted 21 days ago
Responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control. Minimum Job
Posted 21 days ago
Responsiblefor administering HR programs, and verifying/processing confidential employeedata into the computerized human resources information system. This includes ensuring that the correctpaperwork for hiring employees, terminating employees, salary adjustments,personal information, etc. is received and accurately entered the data into thecomputerized system. Works closely withthe payroll and be
Posted 21 days ago
High Volume Recruiter (Contract) Call Center High Volume Recruiter (Contract) Call Center (1813612) Company Overview ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and health services, meet a range of custome
Posted 22 days ago
Provide support and assist the dealers in the day to day functions of the funding process. Duties and Responsibilities Answer incoming emails/phone calls on all information regarding the Authorized Dealer Program, to include dealers, SSO, Regional Directors, ADT Corp and internal departments. Process miscellaneous funding transactions such as Companion Service, Equifax/TRW, contract monitoring fee
Posted 23 days ago
Reports to the Director of Talent Acquisition, the ADT Team Lead of Talent Acquisition isresponsible for recruiting to include sourcing, screening and qualifyingexceptional candidates. This position is also responsible forproviding a superior candidate experience throughout the hiring process,leveraging the latest recruitment technology as well as the highly respectedADT brand at every opportunity
Posted 29 days ago
Responsible for providing overall leadership on IT Project Programs for the success completion and implementation of application product and services. Develop program strategy, supporting business case, and various enterprise high level project plans. Ensure integration of projects and adjust project scope, timing, and budget, as needed, based on business needs. Lead team in analysis and determina
Posted 1 month ago
Responsible for designing, developing, and implementing capabilities for collecting, analyzing, and reporting key metrics, trends, and other information as needed for the Customer Experience and Service Deliver team. Duties and Responsibilities Collaborate closely with business leaders to Extract join and reconcile relevant data from various data repositories Conduct deep dive analysis to identif
Posted 1 month ago
Responsible for designing, developing, and implementing capabilities for collecting, analyzing, and reporting key metrics, trends, and other information as needed for the Customer Experience and Service Deliver team. Duties and Responsibilities Collaborate closely with business leaders to Extract join and reconcile relevant data from various data repositories Conduct deep dive analysis to identif
Posted 1 month ago
Responsible for providing excellent customer service and drivingcustomer loyalty, quality and overall satisfaction by servicing, programming,configuring, dismantling, reconstructing, converting, and trouble shooting existingsecurity and site automation solutions including, but not limited to, fire andcarbon monoxide detection, networking, hosted video solutions, and accesscontrol. Service Technici
Posted 1 month ago
Responsible for providing excellent customer service and drivingcustomer loyalty, quality and overall satisfaction by servicing, programming,configuring, dismantling, reconstructing, converting, and trouble shooting existingsecurity and site automation solutions including, but not limited to, fire andcarbon monoxide detection, networking, hosted video solutions, and accesscontrol. Service Technici
Posted 1 month ago
Is the leader of Dealer Operations and operation teams across the North America Authorized Dealer program by developing vision and strategy for growth of organization. Is responsible for the activity of customer contract acquisitions to include Due Diligence, Contract Processing, Quality Assurance, Revenue Protection and Dealer Customer Service. This position is responsible for the financial repor
Posted 2 months ago
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