Associate Director, Disability Support Services
Golden, CO 
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Posted 14 days ago
Job Description

Engineering a world of possibilities

The Associate Director for Disability Support Services plays a pivotal role in the management and enhancement of disability support services at Mines. This multifaceted position involves overseeing the comprehensive disability registration process, where interaction with students is paramount, encompassing communication, documentation review, intake meetings, and the determination and coordination of accommodations. Notably, this role aligns these processes with state and federal regulations and best practices. Supervision of professional staff is a core responsibility, from recruitment to daily management.

As a disability accommodation expert, the Associate Director offers education and training to diverse audiences, instilling awareness of disability rights, advocacy, and inclusive practices. Building strategic partnerships with various departments further ensures accessibility within the campus environment. Collaborating with the Director, this role also influences policy development and actively contributes to the department's strategic plan.

In accordance with our flexible workplace policy, this work is completed primarily on campus in Golden, Colorado. Work occasionally is required on evenings and weekends, particularly during high-volume testing times at the end of each semester.

PRIMARY RESPONSIBILITIES

Management of Disability accommodations and coordination

  • Oversee and manage the interactive disability registration process, engaging with students through communication, reviewing disability documentation, conducting intake meetings, determining accommodations and services, coordinating accommodations, and providing ongoing support to students and families, addressing inquiries, accommodation requests, and referrals.
  • Manage conflict, address concerns, and tackle challenges with students and faculty regarding disability accommodations.
  • Build and strengthen partnerships with Residence Life, Dining Services, Academic Affairs, and various Student Life departments to coordinate academic, housing, dining, and other campus accommodations.
  • Coordinate housing and dietary accommodations with Residence Life and Dining Services, maintaining expertise in all disability and housing guidelines and requirements affecting accommodations, including the Americans with Disabilities Act and Fair Housing Act.
  • Ensure course materials are accessible to students with disability accommodations. This involves collaboration with faculty and ITS' Accessibility Technologist, assisting with document remediation and the creation of accessible materials, and outsourcing projects to contracted vendors as needed.
  • In the Director's absence, represent the department and assume responsibility for disability-related inquiries or assistance, including full decision-making authority for office operations.
  • Advisor to the student organization, Oredigger Disability Activism and Community (ODAC).
  • Act as backup support to the Mines Testing Center, including evening and on-call exam coverage as required.
  • Support Mines Testing Center operations during final exam periods (Fall and Spring), involving transitioning DSS operations for final exam preparation and proctoring.
  • Cultivate an inclusive, safe, and supportive culture and environment.

Campus Education, Programming & Legal Compliance

  • Implement and align all policies, processes, and procedures related to the disability accommodation process with state and federal laws, as well as current best practices in the field. Ensure departmental compliance with relevant disability laws and regulations, such as the Americans with Disabilities Act (ADA), Section 504, FERPA, HIPAA and Fair Housing Act.
  • Maintain knowledge of disability laws and compliance, and communicate procedures and policies to students, families, and the greater campus community.
  • Serve as a disability accommodation expert, offering education, training, and professional development to the campus and wider community, including students and families. Provide expertise on disability rights, advocacy, DSS processes, and inclusive practices to create an accessible and welcoming campus environment for students with disabilities. Act as an ally to the disabled community.
  • Collaborate with the Accessibility Coordinator to manage, design, and develop student-facing programming and support services, as well as campus disability education and advocacy.
  • Manage the department's Transition to Mines program for registered students, supporting the transition of first-year students from high school to college. This includes coordinating campus resources for designated first-year students who opt in.
  • Collaborate with the Director to revise, develop, amend, and administer institutional and academic disability policies or procedures to ensure compliance with state and federal laws and regulations.
  • Assist with updates and management of the department's website and communications, conveying information on DSS registration, department services, and accessing accommodations.
  • Participate in various DEI&A committees and projects benefiting the campus community.
  • Participate as a member of Student Life on initiatives, training, or opportunities enhancing the student experience at Mines.
  • Support faculty and the Dean of Students regarding academic misconduct, including proactive measures to prevent misconduct, responding to suspicions, and aiding faculty investigations of potential academic misconduct cases.

Supervision

  • Supervise professional staff members in the department who support daily operations and the disability registration process.
  • Provide guidance and education to staff around disability law, best practices, and departmental procedures and processes.
  • Take the lead on hiring, onboarding, and training specific to positions that support daily operations and the disability registration process.
  • Maintain regular contact and meetings with supervisees to support their professional growth and development.
  • Engage in opportunities and professional development to enhance and grow as a supervisor.
  • Engage in the conflict resolution process as needed.

MINIMUM QUALIFICATIONS

  • Bachelor's Degree
  • Direct professional experience working with students in an advising or support capacity.
  • 5 or more years of experience working with disabled students or populations and/or within the line of disability support and accommodations.
  • Experience with supervision of professional staff
  • Possesses a deep understanding of disability laws and regulations, including ADA, Section 504, FERPA, a HIPAA and their application within the higher education context.
  • Work independently to make decisions that align with best practices in the field making sure individual students' accommodations are met effectively with the utmost attention to detail.
  • Proven leadership abilities, encompassing goal setting, strategic planning, and the successful execution of both short and long-term objectives. Strong problem-solving and decision-making skills underline this capability.
  • Proficiency in Computer Applications: Adept at utilizing a variety of applications such as Microsoft Office, Excel, Adobe, and Accessibility checkers.
  • Skilled in effective leadership and team building, with a robust customer-centric approach when collaborating with a diverse range of stakeholders, including students, faculty, administration, and community leaders
  • Demonstrates superior oral and written communication skills, coupled with the ability to resolve conflicts strategically and professionally at the lowest administrative level.
  • Highly proficient in interpersonal interactions, fostering collaboration both internally and externally with customers.
  • Exhibits a strong ability to meet established deadlines efficiently and effectively.
  • Adept at supervising and training student staff, including the organization, prioritization, and scheduling of work assignments.
  • Has the capability to manage and support operations during after-hours and weekends on an infrequent and as-needed basis.

PREFERRED QUALIFICATIONS

  • Master's degree
  • Higher Education Disability Expertise: Proficient in disability work within a post-secondary education environment.
  • Experienced in utilization of Accessible Information Management (AIM) software.
  • Demonstrated experience in an administrative role focused on supporting students with disabilities in an educational context.
  • Proven experience in budgeting, cost estimation, and fiscal management.
  • Strong analytical and problem-solving skills.
  • Ability to examine and re-engineer operations for process improvement.
  • Knowledge and experience with document remediation, accessibility best practices, and assistive technology and software applications to support accommodations.

SALARY AND BENEFITS

$ 74,000 to $84,500 annual salary

Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

  • Fully paid health and dental premiums
  • Generous sick/vacation time: 13 paid holidays per year - including a week-long winter break for the entire campus.
  • Fully vested retirement plan on the first day of employment, with generous employer contribution
  • Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
  • Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, the Colorado State Employee Assistance Program (CSEAP), and backup child and elder care. Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to .

HOW TO APPLY

Applicants must:

  • Complete an online application (personal information, demographic information, veteran status)
  • Upload a resume or CV
  • Upload a cover letter. Colorado School of Mines is committed toworking towards an inclusive and equitable campus environment for our diverse students, staff and faculty. Within Student Life, all staff are expected to engage in work to advance diversity, inclusion and access (DI&A) at the institution. Please explain your professional philosophy related to DI&A and provide example(s) of how this manifests in your work.

This posting will close Sunday, May 12, 2024 at 11:59 p.m. Application review will begin May 13, 2024.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Mines welcomes everyone to our team; in your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need reasonable accommodation at any point in the application or interview process, please let us know.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines' scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that's manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 "Very High Activity" research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size - roughly 7,000 undergraduate and graduate students - also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus - nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don't get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails - and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world's problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines' commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting


Mines is an Equal Opportunity/Affirmative Action employer.


 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
5+ years
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